Waypoint CRM Features

The Best Practice Systems Waypoint Back-Office tool is included with all BPS solutions and provides unique, advanced, easy to use CRM functionality. With Waypoint, your CSR's can easily track customer activities like Call Histories, payments logs, account status, bill printing status, account information, and much more. Waypoint brings all aspects of your billing solutions into a single source for tracking. With advanced API functions, our entire suite of solutions can be directly integrated into your existing CRM, AR, or industry specific tracking system.