Plug into cost-efficiencies, guaranteed satisfaction.
Utilities are often under scrutiny from the governing bodies and the public concerning rates. And like other consumers today, utility customers are demanding more convenient ways to pay bills. That’s where BPS can help. We’ve created cost-effective billing solutions that answer the specific needs of both cutting costs and customer convenience. Better yet, we’ve even eliminated any risk for utilities. Our money-back guarantee of performance states that should a utility be unsatisfied with services or implementation, the utility can cancel its contract and any implementation costs will be reimbursed in full.
We’ve bundled a suite of products just for you.
BPS answers demands for both print and Electronic Bill Presentment and Payment while significantly reducing costs and improving the customer experience.
Cut costs through digital solutions.
While we employ cost-savings tactics for printing like five-digital postal pricing and dunning letter postcards, we also encourage customers to suppress paper and move to EBPP. In fact, this strategy of a low-cost print option combined with a heavy emphasis on increasing EBPP participation has saved some utility companies up to 50 percent on their billing costs.
Budget billing options available.
Budget billing helps utility customers pay a set amount each month, and our solution is designed to accommodate this program.
Get more convenience, more data.
Customers can set up automatic payments and view up to 13 months of payment and invoice history. Plus, online usage graphs showing trends in usage are also available.
Use Phone Payment for easier collections and notifications.
BPS’ Phone Payment system streamlines collections and notifications. An automated outbound call prompts customers to make a phone payment, speak to a customer service representative or opt to hear a friendly reminder.