Competition is fierce among telecommunications companies as they strive to service their customers by providing local, long-distance, wireless, cable and Internet services.  The need to communicate clearly and effectively with customers is vital to staying ahead of the competition. Best Practice Systems helps telecommunication companies use their monthly bills as an effective communication resource by providing print and web based billing solutions.

eBill Solutions

• Reduce operating costs for as much as $0.75 per bill as paper bill accounts are converted to electronic billing
• Reach your customers more effectively and at multiple touch points with Best Practice Systems’ Intelligent Marketing
• Build brand loyalty through CheckFree Distribution by allowing customers to use preferred sites for viewing and paying bills.
• Reduce payment cycles to improve your Days Sales Outstanding with automatic bill pay
• Increase customer satisfaction with the ease of use and convenience of Best Practice Systems’ state-of-the art electronic billing software
• Enjoy the confidence of secure and reliable data management that keeps you fully protected

Print Services

• Dynamic Marketing - Communicate and market to your customers with selective messages directly on your customers’ statements.  Dynamic Marketing gives you the power of success on your product  and marketing campaigns.
• Faster Time to Market - With numerous print locations throughout the United States, Best Practice Systems can deliver quickly and reliably, offering you the ideal print location to reach your customers.
• Meaningful Sales Data - Best Practice Systems can provide sales data organized in a way to help your telecommunications company increase revenue through customer recovery, customer retention and cross selling.
• Customer Retention and Recovery - Best Practice Systems' online billing system can segment sales data from the monthly statement files to identify customers who are dropping services, reducing overall purchases, or canceling and renewing services.  We can also identify customers by their length of service and sales history.  In addition to using this data to retain and recover customers, Best Practice Systems’ product marketing specialists can help you develop communication campaigns that promote customer retention and recovery. 
• Cross Selling - Best Practice Systems can segment your customer sales data to identify those customers who are currently not purchasing specific products or services, which you can then use to increase cross-selling opportunities. Best Practice Systems product marketing and electronic billing services specialists are prepared to help you use this data to develop marketing campaigns that deliver cross selling success.