Centennial, CO – July 13, 2009
Best Practice Systems announced today the September 2009 software release of Waypoint 2.0. Waypoint 2.0 provides an improved interface for customer service representatives to manage client accounts. CSRs can quickly view and update client eBills and account status. With the advanced document management process, they can easily track the status current projects, resend electronic documents and review invoices prior to distribution.
The enhanced security features also allow for customized profile creation with specialized access levels. The webservice allows clients to efficiently initiate and print reports, including time-zone specific reports.
According to Clint Waite, CEO, “the elegant interface of Waypoint 2.0 links company accounts and users in a system that is user friendly and tab driven, resulting in a quicker and more accurate document management process.”