Best Practice Systems Privacy Policy
At Best Practice Systems, we know privacy is important to you. It is also vital to our business. This
document explains our Privacy Policy for the products and services offered, and explains how we safeguard
your privacy as a user of those services. It also explains what types of personal information we collect, and
how we use this information. Best Practice Systems's protection and use of your non-public personal
information complies with federal privacy guidelines that apply to financial institutions.
Coverage
It is Best Practice Systems's policy to protect the confidentiality of your information. We do NOT rent or sell
your information for any purpose for any service we provide.
Best Practice Systems offers many products and services, some of which are available through other
organizations such as banks, credit unions, brokerage firms, Internet portals, and others. This Privacy
Statement applies only to electronic billing, electronic payment, and other services offered through Best
Practice Systems. Best Practice Systems services offered through other organizations comply
with the Privacy Policies of those organizations.
What Types of Information We Collect
The Personal Information that Best Practice Systems collects from or about you may include:
Contact information such as name, address, and e-mail address
Account numbers for bills you would like to view online
Bank checking account numbers and credit card information, if you decide to make payments
through an electronic bill site
A password, secret question and secret answer to help verify your identity and authenticate your
access to your information and services at electronic bill sites.
How We Collect Your Information
Best Practice Systems may collect personal information about you from any of the following sources:
Your enrollment applications, or similar forms
Your use of the www.mycheckfree.com Web site and services
Companies that provide content, such as electronic bills, to www.mycheckfree.com, or that use
Best Practice Systems's electronic billing and/or electronic payment services at their sites
Consumer reporting agencies; and
Other sources, as allowed by law.
What Information We May Disclose and to Whom
Best Practice Systems treats your Personal Information as confidential. Best Practice Systems does not sell
or rent your Personal Information. Best Practice Systems does not share your Personal Information in a
manner that differs from what is described in this Privacy Policy without your prior consent.
There are some third parties to whom we disclose Personal Information to ensure the accurate operation,
protection, security and maintenance of the services we provide to you, as outlined below:
Companies Involved in Completing Your Transactions. In order to complete your transactions, we
may disclose your Personal Information to those involved in a particular transaction. For example:
we may disclose your Personal Information to your electric company (or its service providers) about
a specific payment to that electric company.
Fraud or Identity Screening Services. We may share your Personal Information with credit bureaus,
identity screening services, or other service providers to protect you and us against fraud.
Government Agencies or Authorities. We may share your Personal Information when we believe it
is necessary to comply with the law or a court order. Best Practice Systems may make similar
disclosures to protect our rights or property. We may also make such disclosures to protect the
personal safety of the public or you.
Those Whom You Choose. We will share your Personal Information with those to whom you
authorize or request disclosure.
In addition, Best Practice Systems may provide Contact Information to Best Practice Systems service
providers, to companies offering online bills through www.mycheckfree.com and to companies that accept
payment services offered through www.mycheckfree.com so that you can be informed about payment
options, online bill content, and other services offered through www.mycheckfree.com. This Contact
Information is limited to your name, address, and e-mail address. Other Personal Information as outlined in
this Privacy Statement is not disclosed for this purpose.
Opting Out
You may choose to opt out of our providing your Contact Information to other companies that deliver online
bill content or that accept online payments. Some participating billers may require your e-mail address in
order to make their bills available to you online. You may communicate your opt-out preferences to us at
any time in writing by using either the mailing address or e-mail address listed below.
Access to Your Information
You may review and update your Personal Information at any time to ensure that it is accurate and up-todate
by going to the My Profile section.
How We Keep Your Information Secure
To ensure that your Personal Information remains confidential, Best Practice Systems uses Secure Sockets
Layer (SSL) technology to transmit and receive your Personal Information. This technology encrypts or
scrambles your Personal Information so it is virtually impossible for anyone other than Best Practice
Systems to read it.
Additionally, we maintain physical, electronic, and procedural safeguards to help prevent unauthorized
access to your Personal Information. We update and test our technology to improve these protections and to
ensure the integrity of your Personal Information.
Best Practice Systems has procedures that limit employee access to your Personal Information to those with
a business reason to have such information. We educate our employees about the importance of
confidentiality and customer privacy, and we take appropriate disciplinary measures to enforce our privacy
practices.
Protection for Former Customers
We treat the Personal Information of our former customers with the same care and respect as that of our
current customers.
Keeping Up to Date with Our Privacy Policy
Best Practice Systems will provide you with notice of our Privacy Policy each year as long as you directly
use our products and services. For a printed copy of the most current Privacy Policy, you may contact us by
mail, by telephone, or by e-mail at the addresses listed below.
Contacting Us
At Best Practice Systems, your privacy and the protection of your Personal Information are central to our
business. Our products and services are developed with your privacy and security as a priority. If you have
any questions about this Privacy Policy, or if you would like to communicate your opt-out preferences to us,
please contact us in one of the following ways:
In writing:
Best Practice Systems, Inc.
Customer Service Privacy & Security
P.O. Box 3335
Parker, CO 43216
E-mail: info@bestpracticesystems.com
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